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Swaps and faults
Before you send it back
Most slipping straps are threaded through a buckle the wrong way; most loose clips just need the knob tightened after you turn it. Check both first.
Real faults
If a buckle cracks or a clip won't close, start a return or replacement from the order page of the shop where you bought it. KINGKI listings promise a replacement or refund for quality issues.
